Stimulated by the COVID-19 pandemic, its expected the number of unique digital wallet users to exceed 4.4B by 2025, up from 2.6 billion in 2020, according to a recent study from Juniper Research. The total amount spent through digital wallets is also expected to nearly double to $10 trillion annually by 2025 from $5.5 trillion...
Consumer and business behaviors change slowly, irrespective of the industry, for they require overcoming two key friction points: familiarizing oneself with new technology and going outside one’s comfort zone. Unless there is a dire need or a strongly enforced government or regulatory policy mandate, consumers and businesses are usually slow to change. How customer’s demand...
