Consumer and business behaviors change slowly, irrespective of the industry, for they require overcoming two key friction points: familiarizing oneself with new technology and going outside one’s comfort zone. Unless there is a dire need or a strongly enforced government or regulatory policy mandate, consumers and businesses are usually slow to change. How customer’s demand...
Among the many lessons we’ve learned in 2020 is how convenient and safe it is to shop and pay digitally, by laptop, mobile phone, tablet or other device. But when it comes to the contractor, the accountant, the lawn service and the myriad of other services we use in our daily lives, digital transactions aren’t...
By 2030, Cards may linger, But digital and contactless payments will dominate. The future of digital payments is being created now with the adoption of contactless payments, new digital transactions such as buy online, pick up in-store, and reduced friction within the payments ecosystem. A report by experts and prepared by the Electric Vehicle Charging...
We’ve noticed a resurgence in the popularity for the Overpayment Scam, and if your business advertises its products or services online, be aware, that you could be a target. Also referred to as a Cash Forwarding, or Cash Advance Scam, the con involves fraudsters paying for a purchase with a stolen credit card, then requesting...
As a merchant, you might already be aware of your risk exposure when you accept credit card payments, and hopefully, you’re taking the necessary precautions to alleviate that risk. It can be helpful to understand the different kinds of risks that each entity in a given credit card transaction is exposed to. The credit card...
If your business accepts credit cards, then there may be a time when you have a customer use a credit card that is not rightfully theirs. When customers commit fraud, then your business is exposed to the risk of chargebacks to recoup the lost funds for the customer who was victimized by fraud. By knowing...
What is a chargeback? When you use your credit card as a consumer, you know that you are protected by your bank and the card brand from the fraudulent use of your credit card. Knowing that you’re protected as a consumer can help you feel comfortable using your credit card to make purchases, and that’s...
